Privacy Policy
Effective Date: July 7, 2026
At Meliora Home Salon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website or booking our home salon services in Bhubaneswar and other cities across Odisha.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with us:
Full name
Mobile number
Email address (if provided)
Service address
Appointment details
Payment information (processed through secure payment providers)
Communications made through our website, phone, WhatsApp, or email
We only collect information that is necessary to provide our services and improve your experience.
2. How We Use Your Information
Your information may be used to:
Confirm and manage appointments
Deliver home salon services
Contact you regarding bookings or service updates
Process payments and issue refunds where applicable
Respond to enquiries and customer support requests
Improve our services and website
Send important service-related notifications
Comply with applicable legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information only when necessary:
With our trained beauty professionals to complete your booked service.
With trusted payment service providers for secure payment processing.
With technology or service partners who assist in operating our website or business.
When required by law, court order, or government authority.
All such parties are expected to handle your information responsibly and only for the purposes for which it is shared.
4. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to safeguard your information, no method of electronic storage or transmission over the internet is completely secure.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.
When information is no longer required, it is securely deleted or anonymized where reasonably practicable.
6. Your Rights
Subject to applicable laws, you may request to:
Access the personal information we hold about you.
Correct or update inaccurate information.
Request deletion of your personal information, where legally permissible.
Withdraw consent for future promotional communications.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Services
Our website may contain links to third-party websites or use third-party payment services. We are not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before providing any personal information.
8. Children's Privacy
Our services are intended for individuals aged 18 years or older or those using our services with the consent of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The latest version will always be available on our website with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact Meliora Home Salon through our official website, customer support number, or official email address.
We are committed to handling your personal information responsibly, transparently, and in accordance with applicable laws